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The Director of Nursing, Therapies and Patient Partnerships and the Assistant Director for Specialist Mental Health presented the Cheshire and Wirral Partnership NHS Foundation Trust’s (CWP’s) Quality Account which was an annual report that focused on the quality of the services provided. The report highlighted CWP’s achievements during 2023/4, the drive to improve the quality of care and treatment that was delivered and also included ambitions for 2024/2025.

It was outlined that CWP provided Adult Mental Health Services on the Wirral both community and in-patient, Children and Young Peoples Mental Health Services predominantly in the community and any inpatient services would be assessed and accessed by the Lead Provider Collaborative for tier 4 CAMHS. Learning Disability Community Services were also provided as well as All Age Disability and Continued Care services. These were the four care groups provided by CWP.

It was reported that during 2023-2024 nearly 4500 referrals were made for children and young people which was an average of over 350 per month with an average active caseload of around 1700 at any one time.  There were over 15,000 referrals made for adults in 2023-2024 with an average referral rate of nearly 1300 people per month and an average caseload of just over 5,000. During the year from 2023-2024, there were almost 1000 referrals per year for Learning Disability which equated to 77referrals per month and a caseload of 3000.

It was highlighted that in terms of clinical effectiveness the ambition had been to improve the clinical networks across all the care groups. A core framework for each of the networks had been developed and progressed. A key focus had been the development of a revised and refreshed automated friends and family test to ensure that people can provide feedback on services that had been received. The priorities for 2024-2025 were improving outcome measures as a mechanism for quality improvement.

It was highlighted that the Big Book of Best Practice which showcased the work of CWP was available on the website. For the Wirral this included projects around the 0-18 services and ethnicity and a Skills for Me project which enabled people to be supported and improved annual health checks for people with serious mental illness and the utilisation of virtual reality to alleviate concerns around the environment that patients will access. The Wirral Mental Health in Schools Team continued to be developed. The complex care pathway had been developed to bring services together.

An increase in demand for mental health services was reported and a service for 18 to 25 year olds had been developed to support a smooth transition from Children to Adults.

Members asked about Skills for Me and support for Adults into employment and this was discussed. Early help and early language skills development were also discussed and Children’s waiting lists. 

The Chair noted the fact that adult autism assessments had been temporarily put on hold and requested an update from CWP on where they were at and how this was progressing. The update was to be circulated to committee.

Members requested further information around ensuring follow up of patients within 72 hours after discharge from an inpatient setting and it was clarified that this was now at 95% against a national target of 85%.

Resolved – That the report be noted.

Councillor Angie Davies left the meeting for the following item.