A report by the Director of Finance advised the Cabinet that Post Office ‘Payout’ was a service facilitating secure cash payments to the public.  The report outlined the key principles of 'Payout' and advised of the need to enter into a service agreement with the Post Office in order to make payment of Local Housing Allowance for certain claimants through this service.

RESOLVED: That

(1)  Members support a contract with the Post Office to use Payout which will benefit approximately 230 of the LHA caseload claimants be supported  this number will  increase as LHA roll-out continues); and

(2)  the Director of Finance be thanked for the work he has undertaken on the Customer Access Strategy.