Decision details

Ticketing Software for Floral Pavilion Theatre

Decision Maker: Director of Neighbourhood Services

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


This report seeks authority for the award of a Ticketing Cloud-based Software contract for the Council to Spektrix Ltd. This will be for a three-year term with 1 annual extension option and is to commence subject to contract on 1st June 2023.


This project supports the Wirral Plan 2021-2026 Inclusive Economy theme by supporting Floral Pavilion as a local business and supplying local business opportunities.



The Director of Neighbourhood Services has agreed to approve the award of the Floral Pavilion Ticketing Cloud-based Software contract for a three-year term to Spektrix Ltd with effect from 1st June 2023 with a one-year option to extend. 


Reasons for the decision:

The Floral Pavilion theatre requires a ticketing software provider to remain operational. No further extension periods were available on the existing contract as the current supplier is leaving the UK market. Therefore, an award needed to be made. G-Cloud 13 has been used to save valuable resources and find a supplier which offers value for money on a sliding scale.


Alternative options considered:

There was the option to remain on the current platform but to be managed by a 3rd party company. This option was a comparable cost versus finding a new supplier but for a lesser service and without ownership of data and therefore provided less value.



Publication date: 16/03/2023

Date of decision: 15/03/2023

Accompanying Documents: