The Business Development & Volunteer Manager from Healthwatch Wirral presented the report of the Chief Executive Officer of Healthwatch Wirral which shared the emerging trends and themes gathered from public views and personal experiences relating to health and care. The information collected was sourced from the people who had contacted Healthwatch Wirral via email, phone, by using the Feedback Centre, or during community engagement work. It was noted that Healthwatch Wirral had some statutory duties and were allowed to enter some premises and had some specific projects locally and nationally. It was also noted that they replied to patients about concerns where appropriate.

Members praised the work and collaboration which was undertaken by Healthwatch Wirral, and the suggestion was made that tertiary care be included.

Resolved – That the report be noted.