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The Healthy Wirral Programme Manager presented the report of the Chief Executive Officer of Wirral University Teaching Hospital which detailed progress of the Unscheduled Care Improvement Programme across its 5 workstreams with the aim of improving urgent and emergency care services in Wirral. The sentinel measure of the programme success was a sustained reduction in the No Criteria to Reside (NCTR) numbers where the Wirral system has been a national and regional outlier for a significant period. The NCTR number had reduced from 171 in July to 104 in August 2023, directly related to the establishment and ongoing development of the Transfer of Care Hub - Discharge.

Resolved – That the update be noted.