Issue - meetings
UNSCHEDULED CARE IMPROVEMENT PROGRAMME UPDATE
Meeting: 28/09/2023 - Wirral Place Based Partnership Board (Item 35)
35 UNSCHEDULED CARE IMPROVEMENT PROGRAMME UPDATE PDF 416 KB
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Additional documents:
- Appendix 1 – Unscheduled care programme highlight report 29.08.23, item 35 PDF 494 KB
- Appendix 2 – C&M report for NCTR, item 35 PDF 1 MB
- Webcast for UNSCHEDULED CARE IMPROVEMENT PROGRAMME UPDATE
Minutes:
The Healthy Wirral Programme Manager presented the report of the Chief Executive Officer of Wirral University Teaching Hospital which detailed progress of the Unscheduled Care Improvement Programme across its 5 workstreams with the aim of improving urgent and emergency care services in Wirral. The sentinel measure of the programme success was a sustained reduction in the No Criteria to Reside (NCTR) numbers where the Wirral system has been a national and regional outlier for a significant period. The NCTR number had reduced from 171 in July to 104 in August 2023, directly related to the establishment and ongoing development of the Transfer of Care Hub - Discharge.
Resolved – That the update be noted.