Issue - decisions
Local Housing Allowance - Post Office Payout
14/02/2011 - Local Housing Allowance - Post Office Payout
A report by the Director of Finance advised the Cabinet that Post Office ‘Payout’ was a service facilitating secure cash payments to the public. The report outlined the key principles of 'Payout' and advised of the need to enter into a service agreement with the Post Office in order to make payment of Local Housing Allowance for certain claimants through this service.
RESOLVED: That
(1) Members support a contract with the Post Office to use Payout which will benefit approximately 230 of the LHA caseload claimants be supported this number will increase as LHA roll-out continues); and
(2) the Director of Finance be thanked for the work he has undertaken on the Customer Access Strategy.