Issue history

Progress on Personalisation

01/12/2011 - Published in plan, December 2011 to March 2012
08/12/2011 - Agenda item, Cabinet Progress on Personalisation 08/12/2011
15/12/2011 - Published decision: Progress on Personalisation
22/12/2011 - Call-in period expired: Progress on Personalisation
No date - Action: That a further update report from DASS be presented in Spring 2012 in relation to process and procedures within the department that seek to enhance the customer journey Director of Adult Social Services ; status: to do