Issue details

Customer Experience

This report will provide an overview of current customer service arrangements, opportunities for improvement and how Members and residents will be engaged in delivering a new offer.

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 02/06/2021

Decision due: Between 1 Jul 2021 and 31 Oct 2021 by Policy and Resources Committee

Lead member: Councillor Janette Williamson

Lead director: Shaer Halewood

Contact: Email: