Issue details

COMPLAINTS POLICY FOR MERSEYSIDE PENSION FUND

The purpose of this report is to inform Members of the introduction of a ‘Complaints Policy’ intended to formalise and enhance the operational practice adopted by Merseyside Pension Fund in responding to complaints.

Decision type: Key

Reason Key: Expenditure impact > £500,000;

Decision status: For Determination

Decision due: 23 Feb 2022 by Pensions Committee

Lead director: Director of Merseyside Pension Fund

Contact: Emma Littler Email: emmalittler@wirral.gov.uk, Peter Wallach, Director of Merseyside Pension Fund Email: peterwallach@wirral.gov.uk.

Agenda items

Documents

  • COMPLAINTS POLICY FOR MERSEYSIDE PENSION FUND