Issue details
Adult Social Care Complaints Annual Report
It is a statutory requirement for the Council
to produce an Annual Report about complaints made by, or on behalf
of people who receive support or services from Adult Social Care.
The Annual Report also provides a mechanism by which the Council
can monitor the quality and effectiveness of our services.
This report provides an overview and analysis of all complaints
received during the reporting period 1 April 2020 to 31 March
2021.
Decision type: Non-key
Decision status: For Determination
Decision due: 14 Jun 2022 by Adult Social Care and Public Health Committee
Lead director: Director of Care and Health
Contact: Paul Carr, Principal Social Worker / Safeguarding Lead Email: paulcarr1@wirral.gov.uk, Claire Molyneux Email: clairemolyneux@wirral.gov.uk, Nicola Peel, PA toDirector for Health and Care (DASS) Email: nicolapeel@wirral.gov.uk.
Agenda items
- 14/06/2022 - Adult Social Care and Public Health Committee Adult Social Care Complaints Annual Report 14/06/2022
Documents
- Adult Social Care Complaints Annual Report