Issue details

Customer Experience Strategy

Wirral Council is committed to providing exceptional customer service. This strategy sets out how that will be achieved over the next four years. Our ambitious programme of transformation will see the latest technology utilised to help us provide the exceptional service we constantly strive to achieve.


Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 30/01/2023

Decision due: Between 1 Apr 2023 and 31 Jul 2023 by Tourism, Communities, Culture & Leisure Committee

Lead director: Director of Neighbourhood Services

Contact: Fergus Adams, Neighbourhoods - Constituency Manager Email: